Terms of service

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TERMS & CONDITIONS

We’re building SIDE PROJECT independently, one drop at a time. We care about making good products and keeping things straightforward. These terms are here to create clarity for both you and us while using the website or placing an order.

If you ever face an issue, we genuinely encourage you to reach out. We’ll always try our best to help wherever reasonably possible.

Welcome to SIDE PROJECT. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using the website.

1. GENERAL

SIDE PROJECT is an independent apparel brand offering products through its official website and selected channels.

Throughout the site, the terms “we”, “us”, and “our” refer to SIDE PROJECT.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, including all policies referenced here.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. PRODUCTS

All products displayed on the website are subject to availability.

We aim to display product colors, prints, and details as accurately as possible. However, actual colors may vary slightly depending on screen settings, lighting, and production variations.

Certain products may be produced in limited quantities.

Modify or discontinue products at any time
Limit quantities purchased per customer
Refuse or cancel orders if necessary
Update pricing without prior notice

3. ORDER ACCEPTANCE

Once an order is placed, you will receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Product unavailability
Incorrect pricing or product information
Suspicious or fraudulent activity
Payment issues
Bulk or reseller activity

If an order is cancelled after payment has been processed, the amount will be refunded to the original payment method.

4. PRICING & PAYMENTS

All prices are listed in INR unless otherwise specified.

Applicable taxes will be calculated at checkout.

We accept payments through approved payment gateways available on the website.

SIDE PROJECT is not responsible for payment failures caused by banking systems, payment gateways, or third-party providers.

5. SHIPPING

We usually process orders within 2–7 business days unless mentioned otherwise on the product page.

As an independent brand working with limited runs and smaller production quantities, dispatch timelines may occasionally take slightly longer during launches, restocks, or high-order periods.

We’ll always try to keep timelines transparent and communicate any major delays.

Customers are requested to enter accurate shipping information
Once shipped, tracking details will be shared via email or SMS

6. INTERNATIONAL SHIPPING

International shipping may be available for selected regions.

Customers are responsible for any customs duties, import taxes, or local charges applicable in their country.

SIDE PROJECT is not responsible for customs delays or additional charges imposed by authorities.

7. RETURNS & EXCHANGES

Please refer to our Return & Exchange Policy for detailed information.

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

Logos
Graphics
Product designs
Images
Text
Visual content
Campaigns
Branding elements

are the intellectual property of SIDE PROJECT unless otherwise stated.

Unauthorized reproduction, copying, resale, or commercial use is strictly prohibited.

9. USER CONDUCT

You agree not to:

Use the website for unlawful purposes
Attempt to hack or disrupt the website
Use automated systems to place orders
Copy or misuse content from the website
Submit false information

We reserve the right to restrict access or terminate accounts that violate these terms.

10. LIMITATION OF LIABILITY

We always aim to provide a smooth experience across product quality, delivery, and customer support.

However, SIDE PROJECT cannot be held responsible for delays or disruptions caused by third-party services such as courier partners, payment gateways, internet outages, or circumstances beyond our control.

In any situation, our liability will be limited to the amount paid for the purchased product.